 |
 |
|
 |
|
|
||||||
|
||||||
|
|
|
|
||||
|
|
|
|
||||
|
|
|
|
||||
|
|
|
|
||||
|
|
|
|
||||
|
|
||||||
What Are The Reasonable Steps That Service Providers Have To Take? The Act does not specify which factors should be taken into account when considering whether or not a step is a "reasonable" one to take. The code of practice states that what is reasonable will vary according to:
A restaurant changes its menus daily. For that reason, it considers it not practicable to provide menus in alternative formats, such as braille. However, staff spend a little time when necessary reading out the menu for visually impaired customers and the resturant ensures there is a large-print copy available on demand. These are likely to be reasonable steps for the restaurant to take. Penalties For Non-Compliance The Disability Discrimination Act gives disabled people the right to bring civil claim against your business where they consider that you have breached your obligations and discriminated against them. Facts You Should Be Aware Of From the 1 October 2004 the damages awarded by the court, to a disabled person who has been discriminated against is limitless. Disabled people have an annual spending power estimated to be between £40-60 billion. |
Email Us Tel: 01375 398998 Fax: 01375 398959 Address: McCormack Benson Health and Safety Ltd Unit 1, Hedley Avenue, West Thurrock, Grays, Essex, RM20 4EL
|
|
